5 Things Your Lanzarote Home Insurance Needs to See in a Leak Report

Finding a leak in your villa is only half the battle; the second half is ensuring your insurance company covers the costs.

Rejected insurance claim alongside a simple plumber's invoice — not enough evidence

Many homeowners in Lanzarote are surprised to find their claims rejected because they provided a simple plumber's invoice rather than a certified technical report. Have you experienced anything similar?

We are all noticing that insurance providers have become stricter and require specific evidence before authorising a payout for Trace and Access or structural repairs. If you are dealing with a property issue, providing a professional document is the only way to protect your claim.

Take a look at the five essential elements your insurance company expects to see in a professional report so you can reduce the chances of your claim getting rejected.

1. Proof of Non-Invasive Methods

Insurance companies want to avoid trial-and-error digging, which causes unnecessary damage. Your report should clearly state that you utilised advanced technology, such as professional leak detection, to find the source of the water without destroying your terrace or walls.

2. Technical Data and Readings

To eliminate guesswork, your report should include data from specialised equipment. For example, acoustic charts showing decibel spikes where water is escaping, or gas sensor readings confirming the exact location of a sub-surface fracture.

3. Impact Assessment

The report needs to detail the secondary damage. Insurance adjusters look for information on how the water is affecting the property's structure, such as rising damp, salt efflorescence, or undermined foundations, to determine the scale of the claim.

4. Digital Photographic Evidence

Thermal imaging comparison showing hidden moisture behind a wall — the kind of evidence insurers need

A written description is rarely enough, and hence, your report must include high-resolution photos of the specific area, thermal imaging scans showing moisture patterns, or CCTV footage of internal pipe conditions.

This visual proof confirms that the leak is active and warrants an insurance intervention.

5. Clear Recommendations for Repair

A professional report concludes with a precise roadmap for the fix.

By pinpointing the exact centimetre of the failure, we enable a surgical leak repair, which minimises the payout the insurance company has to make for making good the floor or wall after the fix.

Get Started Today

Happy homeowner with an approved insurance claim backed by a professional leak detection report

So, connect with Canary Detect and get your free leak confirmation today. By leveraging our free leak confirmation test, you can get the hard data you need to start an insurance claim.

--- Contact Canary Detect for professional leak detection in Lanzarote. Our reports are designed to meet insurance company requirements across Spain and the UK. Contact us now →